Healthcare Literacy Training Workshop Pt 1-PowerPoint

Part 1-Training Workshop Assignment

1 cover slide, 5-7 PowerPoint content slides-include notes 

AMA format for references (cite on slides)

Details attached 

Due by 3/14  6 pm US EST  

Effective Presentations
A Toolkit for Engaging an Audience

Developed by

in partnership with The Network for Public Health Law

3. How Do I Make Effective Presentation
Slides?

Slides are visual aids that help to communicate your key
messages. Used correctly, they increase learning, clarify what
you are describing, and engage the audience. They allow you
to reach both visual and auditory learners. PowerPoint has
become a mainstay of current presentations, but most people
use PowerPoint (PPT) poorly. Your audience will appreciate the
time you spend planning and developing dynamic and interesting
visuals. They will also better retain the information—especially
visual learners. By following the guidelines in this section, you’ll
be able to make your slides look more professional in no time.

Slides are meant to enhance your oral presentation, not summarize it or serve as a transcript.
Many people think slides should contain much of the text of their presentations so people can refer
back to them, or use them as handouts. If that’s your intention, create handouts, which can have
more detailed information—slides are not the right tool.

Slides are supposed to support the live presentation, nothing else. They are a visual prop, not the
focus of the presentation. We tend to hide behind our slides because it is intimidating to present to
people, but the focus of the audience should be on you with only occasional references to the slides
for specific, identified purposes. TED Talks are an example of slides used effectively.

Composition

Slides are consistently over-filled. Everyone’s been to a presentation with slides that cannot be
read, packed with graphs or text. These slides are not effective; they’re distracting. Instead of listening
and learning, people are struggling to read. A few key points that frame your presentation might be
helpful, but be sure the text is needed and not just distracting.

Slides should be simple. They should illustrate. Everyone loves images and visuals. In fact, slides
have helped presenters reach more people with more information because people learn differently,
and many people are visual learners. You can include diagrams rather than bullets to help explain
what you’re saying in a different way. You can use high quality photos, images, or include videos.
(A list of websites for accessing free, high-quality photos is included in the supplemental resources
section of this toolkit). PowerPoint has enabled us to embed digital media into our presentations and
create dynamic multimedia experiences when appropriate.

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Key Components

• Composition
• Templates
•

Typography

•

Color

• Presenting Data

Color

Color is an important aspect of slides because you can
highlight crucial information, such as data or words you
want to emphasize. Color also sets the mood for your
presentation. Your organization may have a color palette
already. If not, there are several considerations when
selecting colors.

• What colors are associated with my organization
or agency? If you’re presenting on behalf of a
company, you’ll want to make sure the colors of
your presentation reflect that.

• What are the appropriate colors for my industry?
Environmental health, for instance, is strongly
associated with greens and blues, reflecting their
work with green spaces and clean water and air.

• If the top two considerations don’t point you toward color
choices, you can think about the mood you want to set? The
color wheel is broken down into the “cool” and “hot” colors.
Reds and oranges are more passionate and blues and greens
are more calming.

When you think about colors, it’s helpful to think about putting
together two to three colors that will resonate throughout the
presentation. Often, people choose complimentary colors on the
color wheel because of the contrast they provide to each other (blue/
orange is one example, and many colleges and universities employ
this strategy with color schemes like purple/yellow, etc.). These two
colors will be the primary colors, but can be accentuated by grays
or a secondary color scheme if mandated by a chart, graph or other
visualization that needs color for differentiation. However, avoid
using red against green to differentiate data or information (in a pie
chart, for example) because about 10% of men are color blind and can’t differentiate red from green.

Typography

If you are going to have text on your slides, be consistent about the fonts you use. This is another
“rule” that people have heard over and over, but haven’t had explained to them. It’s the same

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Color
Complementary: colors
opposite each other on
the color wheel

Cool colors: Yellow to
light purple, separated
from warm colors on the
above color wheel.

Warm colors: Green to
purple, separated from
cool colors on the above
color wheel.

principle we discussed in the slide template section. Consistent
typography gives the audience visual cues about how they’re
supposed to interpret information. If the audience has to adjust
to new typefaces, it takes time away from diving straight into the
content. One font is sufficient for your slides. You can use color
and text attributes, such as text size and color, to differentiate
different types of content (header and body). Also, be sure to have
the same font size and style for headers and content (e.g., Arial 36
point bold for headers and Arial 28 point for body).

Charts and Data

It’s often tempting to use slides to explain the information that
is most technical, the most difficult to understand. Sometimes
this is appropriate. Some types of information are best displayed
and explained visually, but make sure that you have spent the
appropriate amount of time thinking about what you want
people to understand. If you’re going to put up a slide and say,
“I don’t expect you to be able to see or understand all of this, but
the important part is…” then only include the important part.
Simplify.

If you put complex materials on the screen, people will try to
decipher the material before you start talking and they may or
may not listen to you as you speak—most likely not. Using overly
complicated technical information to help explain your content
might actually detract from your presentation.

Also think about the type of chart or graph that you include.
Is it the best way to visually present this information? It may be
what you put together for a report, but what is it that you want
this audience to take away from this presentation? Is there a better
way to visually show this?

PowerPoint has some chart and graph features built into the
program, which are helpful for moving data from programs like
Excel, but these built-in features have limitations. Don’t add drop
shadows or make your charts three dimensional. It’s harder for the audience to correctly interpret the
data and can be misleading. Presentation experts like Tufte and Duarte recommend getting rid of axis
tick marks, and reducing the number of elements in a chart to the bare essentials. Getting rid of “chart
junk” will help your audience easily read and understand your graphs. See the Before & After section
for more examples of charts.

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The audience can more
easily interpret the data
in the bottom chart.

Simplify your charts and
data by not using drop
shadows or other features
to make them look three
dimensional.

Charts and Data

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Size and placement of
text helps the audience
prioritize the importance
of the content. Is the
decision citation more
important than the
quote?

Bold or italic would
suffice; combining the
attributes is rarely needed.

If you have several slides
with the same title (What
is the legal landscape?),
you can make a section
title slide rather than
repeat on each slide.

Presentation Slides: The Before and After

The crucial concept, the
court ruling about first
amendment rights, is
first. The quote from the
decision is indented and
bold, providing enough
contrast to make the text
stand out.

The template is divided
into thirds. The
image, which takes
up one third of the
slide, feels deliberate
in its placement. The
orange also ties in with
the orange bar of the
template.

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If you must have a lot of
text, such as a definition,
you can pare down the
content to the essential
idea, bold key concepts,
and increase the line
spacing to aid readability.

One point on the screen
does not need a bullet
point.

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Putting the bullets inside
the state is a simple way
to add visual interest and
relevance to a slide.

There is too much text
on this slide. In the
presentation, there
are several slides
describing different states’
regulations. Putting each
state on its own slide and
reducing the text helps
your audience focus on
content as you present it,
instead of reading ahead
or getting lost and giving
up.

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If pressed for time,
you could summarize
lengthier bullet points
with a few key words.
The last bullet point can
quickly and easily be
turned into a diagram.

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Reducing the amount
of text and adding
photos made the content
easier for the audience
to quickly scan and
understand.

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The x axis is unnecessary
since the information is
repeated above each of
the bars.

The tic marks do not add
important information,
so they are unnecessary.
Slanted text can also be
harder to read.

Different colors for the
bars help the audience
understand that these
graphs are measuring
different things.

If your presentation
is easily divided into
sections, you can signal
to the audience when
you are moving to a
new section by adding
a slide like this one,
which indicates that now
the speaker is moving
on to health impact
assessments.

Cropping photos and
making them “bleed”
to the edge of the slide
can create more dynamic
slides.

This template supports
the subject matter of the
presentation. The new,
more efficient light bulb
represents the concept of
quality improvement.

Your title slide can use
different font sizes to
emphasize the topic. “It’s
not another program” is a
tagline and should be in
smaller type.

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Presentation Slides: Inspiration

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Presentation Slides: Inspiration

This presentation about
tobacco laws used a
strong visual element
(the timeline) and ani-
mation to share a story
with the audience. This
presentation highlighted
the current issue being
discussed on the timeline
in white and the text
would appear in the body.
This allowed the audience
to look at each element
in the process, with the
timeline consistently
present to show them
how the process evolved.

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Top Five Slide Key Points

1. Reduce the amount of text. Your slides are supporting your talk, not duplicating it.
Use photos or graphics to illustrate your point, or summarize your content in a few
key words or phrases.

2. Create a visual hierarchy. Not all information is equally important. Contrasting font
sizes and placement of text helps the audience quickly understand your message.
Do not use bold for all of the text.

3. Divide your presentation into sections. Help the audience follow your
presentation by adding interstitial slides or putting the section title (e.g., cigar laws)
on each slide.

4. Have a learning objectives slide. Let the audience know at the beginning the key
three to five points you want them to take away from your presentation.

5. Use a color palette. If your organization has a template, they probably have a color
palette. Use color for emphasis. Limit the number of colors in your palette.

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References

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Duarte, Nancy. (2009). Using Slides Effectively in Communications. 60 minute recorded presentation by
Nancy Duarte available online at: http://www.nwcphp.org/training/hot-topics/2009-hot-topics/using-
slides-effectively

Duarte, Nancy. (2008). Slide:ology – The Art and Science of Creating Great Presentations. Sebastopol,
California. O’Reilly Media, Inc.

Duarte, Nancy. (2010). Resonate – Present Visual Stories that Transform Audiences. Hoboken, New Jersey.
John Wiley & Sons, Inc.

Duarte, Nancy. (Ongoing). Duarte Design Blog: http://blog.duarte.com.

Tufte, Edward R. (2001). The Visual Display of Quantitative Information. Cheshire, Connecticut.
Graphics Press.

Atkinson, Cliff. (Ongoing). Beyond Bullet Points Blog: http://beyondbulletpoints.com

Goodman, Andy. (2006). Why Bad Presentations Happen to Good Causes. Cause Communications.

Goodman, Andy. Storytelling as Best Practice. http://www.agoodmanonline.com/publications

For inspiration on graphical display of information: http://www.good.is/infographics

References

This week you will review the scenario (below) and decide on the
2 key areas of concern on which you will focus for part 1 of your assignment
. This submission should:

· Clearly state the 2 key areas of concern you have chosen (1 slide)

· What 2 issues from the scenario will you address in your workshop? You will not be able to address all of the issues. You want to create a focused training.

· Explain why the 2 key areas of concern you have chosen are important in the field of health literacy (1 – 3 slides)

· Discuss why they are issues. Make sure to use examples from the course materials to support your claims.

· Develop your own working definition of health literacy as you would for your training participants (1 – 2 slides).

· Support your claims with materials from the course readings (references – 1 slide).

· Institute of Medicine: Health Literacy a Prescription to End Confusion-

https://www.nap.edu/read/10883/chapter/1

· Chapter 2: What is Health Literacy?

· Chapter 3: The Extent and Associations of Limited Health Literacy

Guidelines for Submission: It is required that you submit this assignment in a PowerPoint Slides format (1 cover slide, 5-7 content slides). The point is to craft a professional presentation that would be viewed by a potential boss. Review the attached Effective Presentation Toolkit attachment for information on professional formatting techniques.

Training Workshop Scenario

You are the newly hired ​Director of Performance Improvement​ at the Brownville Memorial Hospital. You were hired to improve the hospital’s compliance with federal, state, and local regulations. Additionally you are responsible to ensure that all standards related to quality assurance, patient protections, infection control, safety, risk management, and staff education are followed. You report directly to the hospital Chief Executive Officer (CEO) and you oversee the Quality Assurance and Performance Improvement (QAPI) staff.

The CEO wants the hospital to upgrade to a higher patient centered medical home (PCMH) recognition level in 18 months. He has given you your first project which is to improve patient and family ratings on the hospital satisfaction survey. As you review previous Press Ganey Satisfaction Surveys you note that patients and families consistently rated the hospital staff poorly on providing information that made it easy to understand and improve their health. Many survey comments stated that patients “found the health information they were given confusing and did not know how to act on it.”

Brownville is a 500​ bed hospital situated in a large metropolitan area with more than 750,000 residents, many of whom are Black, Asian, and Hispanic. 35% of the residents are foreign-​born and speak a language other than English at home. The median household income is $35,000 per year and more than 30% of residents did not graduate from high school. The hospital provides primary care, specialty care, and support services to area residents with a large direct patient care staff (including physicians, nurses, physician assistants, medical assistants, nursing assistants, social workers, therapists, technologists, technicians, phlebotomists, and pharmacists).

To begin your first project, you have decided to develop and implement a long-​term staff education program that will focus on “health literacy.” You and your staff will be rolling out this program to all hospital staff members. The first activity will be a workshop for all existing and new staff. You will deliver the workshop in person to small groups (40 staff members) over the next 2 months.

Your key areas of concern are that all staff (address 2 key areas for assignment):

· communicate clearly with patients

· utilize the patient ​friendly health education materials available and disseminate take​-home materials

· address language and cultural differences (with support from translation services available through telephone)

· help patients to remember how and when to take their medicines

· encourage patients to ask questions

Therefore, you will develop a 20-​minute (maximum) workshop presentation that clearly explains health literacy, key communication principles, and
addresses 2 of your key areas of concern
. You have decided to give the CEO a preview of your workshop at your next meeting so that he knows that you are dedicated to performance improvement.