Nonverbal Communication & Empathy

Over the course of the week, write down observations you have about nonverbal communication during three different conversations in which you participate. For each conversation, include your observations about eye contact and movement, smiles, other facial expressions, nods, gestures, posture, and touch.

Then, conduct independent research about nonverbal communication, empathy, and rapport. The research should support the position you take on the questions below. For example, if you were unable to build rapport with one of the parties you conversed with, your research should support the reason why you think you were unable to.

With your notes and research as references, write a two to three-page APA formatted paper that includes both an introduction and conclusion paragraph and that answers the following questions:

Based on the nonverbal communication you observed, how would you name the emotions the other party(ies) were feeling during the three conversations? (Include details of each conversation to provide context for your response.)

Were you able to build rapport (a form of empathy) with the other party(ies) in all three conversations? If yes, what tactics did you use to do so? If not, why?