Course: Operational Excellence
Week 4 Paper
100 Points Possible(**** extra care please)
Individual Effort Only!
APA 7 format is required – USE THE APA TEMPLATE.
Each question below must be addressed in your paper. Use an in-text heading to identify each question (Do not restate the question as the heading-use a topic heading instead). Each question must also be supported with appropriate APA7-formatted citations that match full references at the end of the paper. Each section should be at least 2-3 paragraphs in length.
The readings for this week discuss business processes and technology tools that can be used to help manage them effectively. Review the article below, and address the following questions in your paper:
Williams, C. (2019). The importance of IT process management: White paper. Retrieved from https://pdfs.semanticscholar.org/903d/cca38680b28ac993dc35a94f0185d6ace2c7.pd
Discuss how your organization may evaluate or approach IT operations as a process
Identify and discuss 2-3 challenges your organization may be experiencing due to current IT processes
Research and discuss 2 different Business Process Management systems in the market today which may be of benefit to your organization in addressing the challenges identified in question 2
Conclude with recommendations for your organization based on your research(Assume my organization is “BestBuy” and I am a software engineer)