Introduction to communication

Here are three situations that might require active listening. For each situation,
compose an active listening response in which you (a) paraphrase the speaker’s
meaning, (b) express understanding of the speaker’s meaning, and (c) ask
questions to clarify any potential misunderstandings.
1.
2.
3.
Your friend has just broken up a love affair and is telling you about it; I can’t seem to get Chris our
of my head. All I do is think about what we used to do and all the fun we used to have.
A young nephew tells you that he cannot talk with his parents. No matter how hard he tries, they
just don’t listen. I tried to tell them that I can’t play baseball and I don’t want to play baseball. But
they ignore me and tell me that all I need is practice.
Your mother has been having a difficult time at work. She was recently pass up for a promotion
and received on of the lowest merit raises given in the company. I’m not sure what I did wrong. I
do my work, mind my own business, don’t take all my sick days like everyone else. How could
they give that promotion to Helen who’s only been with the company for two years? Maybe I
should just quit.