GC Communications Benefits of Embracing Teamwork Presentation

Its a Presentation to be made on teamwork.

Work Environment Communication – COMM2017
Individual or Team Presentation
Purpose: Why am I doing this assignment?
This assignment provides an opportunity to work alone or on a team to create a professional
presentation. You, or your team, must research a specific topic related to work environment
communication and convey that information through a presentation.
Instructions: What do I need to do?
Prepare a major presentation on a work environment communication topic chosen from a list
provided by your instructor. You must either work alone (individual presentation) or work with
a team in our class (maximum of 3 students per team) to research, prepare, and submit your
presentation by the due date. You and your team must be in the same class to work together.
Guidelines:
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•
•
•
•
•
•
•
•
•
•
•
Use MS Office PowerPoint to create your presentation (PowerPoint presentations only).
Presentations must be narrated or filmed and students are responsible for the quality of
the recording (record directly in PowerPoint or use a screencast program).
Follow the time limit carefully (presentations are between 4-6 minutes and should not
exceed 6 minutes).
To submit your work, you must do both of the following:
a. Upload your Powerpoint file (text only) to the Turnitin Link provided in the
Assignments section of Blackboard.
b. Submit your full slideshow and video by emailing your presentation to me
directly.
c. Presentations are due by 11 pm on Sunday, December 4, 2022.
Include your name or all team members’ names in your presentation.
Include visuals to enhance your presentation topic.
Review appropriate chapters and slides to prepare your presentation.
Professionalism and comprehensive research of topics are expected.
You must cite your sources and include a References Page in your presentation (APA 7th
edition style).
Plagiarized work will receive a grade of zero.
Presentations will be evaluated on Content, Organization, Grammar, Spelling, Writing,
APA style Citations and References.
For a more in-depth breakdown of the grading, please refer to the evaluation rubric
below that lists the criteria and assigns points for the assignment.
Rubric located on next page.
Work Environment Communication – COMM2017
Evaluation
Yet to demonstrate
competency
(1
pt.)
Somewhat
Competent
(2 pts.)
Content
(Accurate
information,
research and
facts)
/5
Information shows
a lack of
understanding of
the topic. Does not
clearly define
subject and purpose.
Content
(Design and
Visuals)
/5
Organization
(Overall
structure,
Logical
sequence,
Transitions)
/5
Grammar,
Spelling,
Mechanics
/5
APA in-text
citations &
Reference
List
/5
Total
Individual or Team Presentation
Competent
(3 pts.)
Highly Competent
(4 pts.)
Advanced Level
(5 pts.)
Few insights;
scant research.
Weak examples
or facts, which do
not adequately
support the
subject.
Has an
understanding of
topic. Some
examples or facts
that support the
subject. Includes
evidence of
research.
Presentation design
poorly executed.
Lack of visual aids.
May not contain
graphics or graphics
provided do not
serve purpose. May
contain 5 or more
format errors.
Presentation is
poorly organized.
Provides weak or no
support of subject.
Structure lacks
cohesion.
Significantly under
or over timeframe
(under 2 minutes or
over 8 minutes)
Significant
problems with
grammar, spelling
or writing (5 or
more errors).
Poor overall
presentation
design. Few visual
aids included.
May contain 4
format errors.
Somewhat
effective design.
Several visual
aids incorporated.
May contain 3-4
format errors.
Demonstrates a
solid grasp of the
topic and explains
effectively to
audience.
Examples or facts
that support the
subject.
Effective
presentation
design and visual
aids. May contain
1-2 format errors.
Audience has
difficulty
following
presentation.
Poorly organized
presentation.
May be outside of
timeframe within
1 minute.
Somewhat logical
sequence. Weak
overall structure
and transitions.
May be outside of
timeframe.
Presents
information in a
logical sequence
which audience
can follow.
Presentation is
well organized.
Within
timeframe.
Demonstrates an
advanced
understanding of
the topic;
evidence of
robust research.
Clearly explains
topic.
Excellent
presentation
design and
visuals. Graphics
well-placed and
serve purpose.
May contain 1
minor format
error.
Presents
information
logically.
Excellent
organization and
cohesion. Within
timeframe.
May contain 4
errors in
grammar,
spelling, and
punctuation.
Writing is
ineffective.
May contain 2-3
errors in
grammar,
spelling. Writing
is somewhat
effective.
Contact the Writing
Centre for help with
APA in-text
citations &
reference lists. May
not be formatted in
APA or contain 5 or
more errors)
Several errors
with in-text
citations/
reference list (4
errors)
In-text citations or
Reference list
include 3 errors.
May contain 1-2
errors in
grammar,
spelling,
punctuation.
Writing is
effective.
In-text citations
or Reference list
include 1-2
errors.
/ 25
Well edited, error
free, effective
writing. Writing
enhances
presentation.
APA formatted
in-text citations
and Reference list
have no errors.
Chapter 2
Professionalism: Team, Meeting, Listening, Nonverbal,
and Etiquette Skills
Copyright © 2021 Cengage Learning Canada
Professionalism: Team, Meeting,
Listening, Nonverbal, and Etiquette Skills
Team Skills
Face-to-face & Virtual
Business Meetings
Collaboration
& Technology
Active Listening
Nonverbal
Communication
Professionalism
& Etiquette
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Learning Objectives
1. Understand the importance of teamwork in the workplace, and
explain how you can contribute positively to the team.
2. Discuss effective practices and technologies for planning and
participating in face-to-face and virtual meetings.
3. Explain and apply active listening techniques.
4. Understand how effective nonverbal communication can help
you advance your career.
5. Improve your competitive advantage by developing
professionalism and business etiquette skills.
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Excelling in Teams
What do employers want?
• The soft skills most in demand are:
1.
2.
3.
4.
Collaboration and teamwork
Communication skills
Problem-solving skills
Interpersonal and relationship-building skills
© clayton_cardinalli/unsplash.com
• People in demand must work in teams, solve complex problems,
and be willing to learn.
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Adding Value to Professional Teams
What do digital-age employers want?
1. Education and Experience
2. Hard Skills (i.e., technical skills in your field)
3. Soft Skills
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•
•
•
•
•
Strong oral and written skills
Relationship-building skills
Active listening skills
Appropriate nonverbal behaviour
Proper business etiquette
Efficient and productive teamwork skills
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Why Form Teams
• Better decisions
• Faster response
• Increased productivity
• Greater buy-in
• Less resistance to change
• Improved employee morale
• Reduced risks
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Defining Successful Teams
• Stay small and embrace diversity.
• Agree on purpose and procedures.
• Confront conflict.
• Communicate effectively.
• Collaborate rather than compete
• Accept ethical responsibilities
• Share leadership
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Collaborating in Virtual Teams
• Teams may be local or global.
• Expect to collaborate with colleagues in other cities and other
countries.
• View work as what you do rather than a place you go.
• Teams benefit from shared views and skills.
• Must accomplish shared tasks without face-to-face contact.
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4 Phases of Team Development
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Positive & Negative Group Behaviour
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Combating Groupthink
Groupthink: faulty decision-making process where
members are overly eager to agree
Avoid groupthink by:
• Striving for team diversity.
• Encouraging open discussion.
• Searching for relevant information.
• Evaluating many alternatives.
• Considering how decisions are implemented.
• Planning for contingencies.
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6 Steps to Deal With Conflict
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Planning and Participating in
Face-to-Face & Virtual Meetings
1.
2.
3.
4.
Decide whether a meeting is necessary.
Select the appropriate participants based on meeting purpose.
Distribute advance information (e.g., agenda).
Use digital calendars to schedule meetings (e.g., Google and Microsoft
Outlook).
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Getting the Meeting Started
Open with a 3-5 minute introduction, including the following:
• Goal and length of meeting.
• Background of topics or problems.
• Possible solutions and constraints.
• Tentative agenda.
• Ground rules to be followed.
• Manage the meeting.
• Move the meeting along.
• Participate actively and productively.
• Handle conflict.
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During the Meeting
• Start on time and begin with preview
and agenda.
• Appoint a secretary to take minutes and
a recorder to track ideas.
• Encourage participation but avoid
digression.
• Deal with conflict openly. Let each party
speak.
• After reaching consensus, summarize
and confirm agreement.
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Ending the Meeting & Following Up
• Summarize decisions, tasks, and deadlines.
• End on time.
• Distribute minutes within a couple of days.
• Remind team members of assignments.
• Thank participants for attending.
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Participate Actively & Productively
• Arrive early and prepared.
• Bring a positive attitude.
• Contribute respectfully, wait your turn, and raise your hand.
• Keep your voice calm and pleasant, yet energetic.
• Give credit to others.
• Use cell phones, tablets, and laptops only for meeting-related
tasks.
• Express your views IN the meeting, not later.
• Help summarize.
• Follow up by completing assigned tasks.
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Audio Conferencing
• Most commonly used
collaborative tool in
business
• Simple and effective
• Audioconferencing
• Teleconferencing
• Conference calling
• Phone conferencing
Tools:
• Telephone, cell phone
• Enhanced speakerphone
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Virtual Meeting
• Connect participants using a variety of technology.
• Allows people to exchange ideas, brainstorm, build
consensus, and develop personal relationships.
• Function to train employees, make sales presentations,
coordinate team activities, and talk to customers.
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Video Conferencing
1. Used by researchers,
top executives.
2. Able to connect in real
time.
3. Organizations reduce
travel expenses, time,
employee fatigue.
4. Can be expensive.
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Web Conferencing
• Businesses share
documents, data
• Inexpensive and
accessible
• Collaborators connect in
real time
Tools:
• Computer
• Internet access
• Software
• Camera (optional)
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Planning Virtual Meetings:
Pre-meeting Considerations
• Select the appropriate technology.
• Ensure participants can use the technology.
• Encourage participants to log in 15 minutes early.
• Ensure full participation.
• Coach participants as required.
• Use Coordinated Universal Time (UTC) to coordinate time zone
issues.
• Avoid spanning lunch hours, overtime, or early arrivals.
• Decide on language to be used.
• Distribute any relevant documents to participants.
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Ground Rules for Virtual Meetings
• Explain how questions may be asked & answered.
• Ask participants to say names before they speak.
• Remind group to turn off all phones, alarms, and electronic
reminders.
• Ask participants not to multitask during the meeting (e.g., no
texting or checking e-mail).
• Manage turn-taking
• Help summarize, express your views, and follow up.
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Collaborating Successfully in
Virtual Meetings
• Be as precise as possible when presenting ideas.
• Give examples and use simple language.
• Recap and summarize often.
• Confirm your understanding.
• Project an upbeat, enthusiastic, and strong voice.
• Avoid traffic jams (i.e., everyone talking at once).
• Encourage dialogue by asking questions.
• Use the “round-robin” discussion technique.
• Leave time before or after scheduled meeting for small talk.
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Improving Workplace Listening
Types of listening on the job:
1. Listening to superiors.
2. Listening to colleagues and teammates.
3. Listening to customers.
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Listening in the Workplace
• Workers spend 30% to 45% of their communication time
listening.
• Executives spend 60% to 70% of their communication time
listening.
• Experts say we listen at only
25% efficiency.
• We forget, distort, or misunderstand
75% of what we hear.
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Workplace Information
• Often exchanged casually or under time pressure.
• May be disorganized, unclear, and cluttered with facts.
• Often exchanged by colleagues who are friends and may not be polite;
may interrupt, jump to conclusions, and take each other for granted.
• Often difficult for people for whom English is an additional language.
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Poor Listening Habits
• People lack listening training.
• Challenged by competing sounds and stimuli.
• Process speech much faster than people speak.
• Speak at about 125 to 175 words per minute but listen at 450
words per minute, resulting in lag time.
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Ten Keys to Building
Powerful Listening Skills
1. Control internal and external
distractions.
6. Ask clarifying questions.
7. Paraphrase to increase
2. Become actively involved.
understanding.
3. Separate facts from opinions.
8. Capitalize on lag time.
4. Identify important facts.
9. Take notes to ensure retention.
5. Avoid interrupting.
10. Be aware of gender differences.
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Communicating Nonverbally
• Includes all unwritten and unspoken messages, both intentional
and unintentional.
• Helps to complement and illustrate, reinforce and accentuate,
replace and substitute, control and regulate, and contradict.
• Influences the way a message is interpreted or decoded by the
receiver.
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Techniques for Improving
Nonverbal Communication
• Establish and maintain eye contact.
• Use posture to show interest.
• Probe for more information.
• Reduce or eliminate physical barriers.
• Improve your decoding skills.
• Interpret nonverbal meanings in context.
• Associate with people from diverse cultures.
• Appreciate the power of appearance.
• Observe yourself on video.
• Enlist the help of friends and family.
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Developing Professionalism and Business
Etiquette Skills
• Use polite words (look and sound professional).
• Express sincere appreciation and praise.
• Be considerate when sharing space and equipment with others.
• Respect co-workers’ space.
• Be selective in sharing personal information at work.
• Don’t put people down.
• Rise above others’ rudeness.
• Choose the high road in conflict.
• Disagree agreeably.
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