Patient Survey

 

In this activity, you will be asked to analyze a local health organization (for example, a hospital, rehabilitation center, emergency medical center, or nursing home).

One of the ways you will analyze the organization’s value is through a patient survey. Your task is to select a health care organization and create a 10-question survey that would be sent out to patients. You will also include information on how the survey will be delivered.

Preparation

For more information on how to create a patient survey and to see example questions, review

Creating an Effective Patient Satisfaction SurveyLinks to an external site.

. You may also want to review some of the videos from the LinkedIn Learning course,

Using Customer Surveys to Improve ServiceLinks to an external site.

. There are specific chapters within the course on

Establishing a Survey GoalLinks to an external site.

and

Writing Survey QuestionsLinks to an external site.

.

Instructions

Submit the following in a Word document:

• Create an outline for your 10-question survey that includes each question and its response options.
• Explain how the survey will be distributed and to whom it will be distributed.
• Write professionally, using correct terminology, with no spelling or grammar errors.