Practice Pitch Deck Presentation

Innovations in Practice Pitch Deck Presentation – Due 12/4/2023, 11:00 pm

This is the BIG assignment for this class. I have attached the documents to go off of. This professor is HARD, VERY HARD. I am sending it to you because I have to present it with my voice over after it’s done and it’s not due for a little bit.

This activity is an individual, student-directed,Innovations in Practice pitch deck presentation, completed over 8 weeks,and is based on a self-selected topic of personal interest. For this project,choose an area of interest or a gap in practice for which you will devise asolution. This will include a customerdiscovery during which you interview key stakeholders to determine the gap andto get their insight into the issue and potential solutions. The pitchpresentation should include the following:· Slides for each: Introduction,Team Profile, Problem and Solution, Unique Angle, Numbers and Statistics, CompetitiveAnalysis, Summary/Closing thoughts, References· Remember, datarules· Fully develop your ideas, be specific and detailedwith every section· Three-minute narrated and recorded presentation usingsoftware of your choice; suggestions include Canva and Visme· Use professional APA 7th edition format forreferences· Focus on high quality writing – spell and grammarcheck· Be creative with your innovation/ intervention…think outsideof the box; be realistic, but whether it will work is not relevant at thisstage. And…make it applicable to healthcare! Comparative Market Analysis
Comparison
Factors
Your Innovation Project
Debbie Naglieri Prescod, 2023
Competitor 1: TRIVIE
Competitor 2: Hoopla
Competitor 3: Kahoot
Sustainability
Yes; reusable resources, affordable
cost
Yes; can be adapted to user’s
needs; multiple price points
Yes; can be adapted to user’s
needs; multiple price points
Yes; can be adapted to user’s
needs; multiple price points
Scalability
Yes; can be spread to more units
and other disciplines
Yes; can be used in many industries
Yes; can be used in many
industries – and has done so
Yes; can be used in many
industries – and has done so
Pricing/Cost
Low cost; less than $200/station
$18,000/year
Low cost; less than $400/year
$750 for one event/year;
$35/month individual;
subscription based
Product
Innovation Station Mobile
Learning Lab
learning platform w/ AI-generative
tools, gamification
sales motivation application
that tracks & motivates teams
to focus on & perform the key
activities for success
game-based learning platform
designed to make it easy to
create, share and play learning
games or trivia quizzes
Strengths
Mobile, accessibility, cost, funfactor, sustainability, scalability
Brand recognition, current wellknown customers
Accessibility, fun-factor, cost,
brand recognition
Accessibility, user-friendly,
interactive. fun-factor, cost,
brand recognition
Weaknesses
Homemade appearance, start-up,
no resources
Cost; applicability
Needs to be used in a sales
environment where
gamification is accepted;
geared towards younger
employees
Reliance on internet and
growing competitors
Target Audience
Nurses and patient care staff
Businesses that require
Engagement Management and
Motivation Management
Businesses that require
Engagement Management and
Motivation Management
School, Businesses, Home
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Issues in Mental Health Practice
Shana Spratt
College of Nursing, Elms College
November 14, 2023
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Issues in Mental Health Practice
Participant 1 (Team leader)
Question 1: If you had a magic wand, what is the one thing you would like to fix (gap in
practice)?
If I had a magic wand, I would enhance collaboration and communication among
members to ensure a more holistic approach to mental health care. Lack of collaboration and
communication between various departments and team members in the organization is a major
concern in attending to clients appropriately. The lack of effective inter-departmental and team
communication creates significant obstacles to the holistic delivery of mental health services.
Question 2: How do you know this is an issue?
I have noticed disjointed actions among team members. Sometimes, I observed different
employees carrying out the same assignment, often leading to collisions and disagreements.
Additionally, I have seen feedback from several clients indicating communication problems.
Question 3: Why is this such an issue?
Fragmented care can result in substandard and incomplete treatment, translating into less
effective client support. When team members fail to work closely, there is disjointed care for the
patient since they do not share information concerning the patient. This aspect can lead to
unsatisfied clients, which may, in turn, damage the organization’s reputation.
Question 4: Tell me about the last time that you encountered this problem.
Last week. One of our client’s treatment plans was disrupted when a miscommunication
occurred between team members. The patient was undergoing an intensive treatment plan for a
severe mental health condition. Their care needed a coordinated effort involving various team
members, including clinicians, therapists, and support staff. However, in the course of the
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treatment, a miscommunication took place between the therapy department and clinical support.
Due to this miscommunication, the client missed a vital therapy session.
Question 5: What have you done to solve this problem, and how are you currently
attempting to solve it?
I have planned for regular team meetings to discuss issues and ensure that all members are
on the same page. The meetings provide an avenue for having open discussions, sharing
concerns, and collective problem-solving. During the meetings, team members review current
cases, deliberate on upcoming treatment strategies, and establish possible areas of
miscommunication. I have further initiated efforts to improve documentation and exchange of
information to encourage a culture of open communication. This process involves using new
documentation procedures to facilitate open communication.
Question 6: Why have previous solutions failed?
Previous efforts aimed at tackling collaboration and communication issues have been
hindered by various factors. One of the most fundamental contributing factors is unclear
communication protocols. This aspect has often resulted in ambiguity and practice errors and
hindered effective communication. Due to a lack of clear communication procedures, crucial
messages have sometimes been relayed or misinterpreted, causing misunderstandings and
significant errors.
Participant 2 (Clinical support)
Question 1: If you had a magic wand, what is the one thing you would like to fix (gap in
practice)?
I would ensure faster access to patient information to offer more timely and effective
support. Enhanced accessibility could lead to quicker and more accurate responses to patient
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requirements. The current systems and processes do not allow the quick retrieval of essential
information like medical accounts, treatment plans, and progress updates. This aspect
considerably affects our ability to provide timely and effective client support.
Question 2: How do you know this is an issue?
Data on the patient wait times and missed appointments indicates this is a serious issue.
An analysis of the patient’s time from when a request for information is made to when it is
fulfilled indicates this problem. Another indicator is the frequency of missed appointments.
Sometimes, patients miss their scheduled appointments when they do not receive crucial details
regarding the time or purpose of the sessions.
Question 3: Why is this such an issue?
This issue causes a lack of faster accessibility, resulting in inefficient processes and long
wait times for the clients. Prolonged wait times can result in delays in providing essential care
and support to patients, which may adversely impact their well-being. Missed appointments
interfere with the continuity of care and create inefficiencies.
Question 4: Tell me about the last time that you encountered this problem.
Last Monday, a client’s urgent request for information could not be met promptly owing
to delays in accessing their medical accounts. In this case, a client had an urgent need for
treatment data that was essential for their ongoing follow-up plan. Retrieving the information
was difficult, especially because of the overwhelming verification procedures. This situation
caused distress to the patient, who was already emotionally unstable.
Question 5: What have you done to solve this problem, and how are you currently
attempting to solve it?
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I have recommended an upgrade to the patient’s management systems. This improvement
would help to streamline the obtainability of client’s information. An upgrade on the patient
management information systems includes implementing recent and operational software
solutions that allow quicker access to clients’ records. Further, we aim to streamline our internal
workflows by refining procedures for requesting and accessing patient information.
Question 6: Why have previous solutions failed?
Previous attempts were limited by resistance to adopting new technologies aimed at
enhancing the accessibility of patient information. Various personnel hesitated to embrace
unfamiliar processes and systems, which slowed the implementation of new technologies.
Additionally, resource constraints hindered the effectiveness of prior efforts. Budget limitations
led to inadequate training and infrastructure enhancements, leading to failure.
Participant 3(Administrative assistant)
Question 1: If you had a magic wand, what is the one thing you would like to fix (gap
in practice)
If I had a magic wand, my primary priority would be to restructure paperwork procedures
in the organization. I believe that such an approach would help to reduce strains on
administrative processes. The current processes have, in many cases, caused delays and affected
the performance of other departments.
Question 2: How do you know this is an issue?
By tracking the time spent on paperwork and completing administrative assignments, I
observed that this is a concern. For instance, I have collected and analyzed the time required to
fulfil a specific request. The data I gathered indicates this critical problem.
Question 3: Why is this such an issue?
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This problem leads to overwhelming administrative workloads, which impacts the
efficiency of our operations and the well-being of the teams. Excessive administrative
assignments divert resources and time from more essential aspects of our work, like offering
direct support to clients.
Question 4: Tell me about the last time that you encountered this problem.
At the beginning of this week, a high volume of paperwork delayed updating patient
records. In this case, our team handled an unexpected surge in paperwork related to patient
records and administrative assignments. The trend, combined with the time-consuming aspect of
the tasks, led to delays in updating patient records. This pattern had a direct impact on our ability
to provide timely support and care to clients.
Question 5: What have you done to solve this problem, and how are you currently
attempting to solve it?
I have proposed implementing automated document processing systems to minimize
manual data entry. The proposed systems will help to simplify the documentation process. This
improvement will lead to a reduction in administrative strains and allow our team to focus more
on offering support.
Question 6: Why have previous solutions failed
Previous attempts were hindered by a lack of appropriate software and insufficient staff
training. The absence of sufficient technology has made it challenging to automate paperwork.
Further, the lack of sufficient training for the staff has significantly contributed towards this
problem.
Participant 4 (Social Worker)
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Question1: If you had a magic wand, what is the one thing you would like to fix (gap in
practice)
One thing I would do is to improve mental health education and awareness in the
community. The existing gap in understanding and awareness of mental health issues is a vital
concern that requires to be addressed to reduce misconceptions and stigma.
Question 2: How do you know this is an issue (data rules!)?
An assessment of client outcomes and monitoring surveys indicate a lack of
understanding of mental health in the community. The evaluations of client outcomes and
surveys involve a thorough process that collects and analyzes data associated with attitudes,
information, and behaviours concerning the mental health of communities. Data from this
assessment indicates the lack of understanding among the public, highlighting that this is a major
issue.
Question 3: Why is this such an issue?
Insufficient awareness among community members concerning mental health leads to
stigmatization and discrimination against those with these conditions. As a result, the successful
recovery of people with mental health conditions is negatively impacted. Insufficient knowledge
further hampers the successful integration of affected individuals into society.
Question 4: Tell me about the last time that you encountered this problem.
Just last month, a client was discriminated against at their place of work due to their
mental health condition. The patient was excluded from a promotion based on their mental health
records. This situation was distressful to her and significantly affected her overall well-being.
The scenario serves as an illustration of how limited awareness concerning mental health can
result in adverse consequences.
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Question 5: What have you done to solve this problem, and how are you currently
attempting to solve it?
I have initiated community outreach programs and workshops to educate members about
various issues related to mental health. I am working closely with other advocates seeking to
engage relevant policymakers and stakeholders to introduce mental health education in learning
institutions.
Question 6: Why have previous solutions failed?
Prior efforts lacked community involvement and were mostly carried out on a short-term
basis. This aspect made it difficult to establish lasting awareness and make sustainable long-term
changes. Community engagement is instrumental in ensuring long-lasting change, and previous
attempts may not have fully considered this necessity in their strategies.
Participant 5(Counselor)
Question 1: If you had a magic wand, what is the one thing you would like to fix (gap in
practice)?
I would improve the support and resources that therapists require to address intricate
mental health issues. Lack of enough support and insufficient resources have significantly
affected the provision of mental health care to patients. I believe that addressing this concern can
have positive implications for the organization.
Question 2: How do you know this is an issue?
I know that insufficient support and resources is an issue based on the caseloads of
therapists. Checking the caseloads offers quantitative evidence of this concern by tracking the
number of patients each therapist handles. Further, feedback obtained from clients highlights this
problem.
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Question 3: Why is this such an issue?
Limited support and training affect our ability to offer effective counselling services to clients
with intricate mental health conditions. In the absence of crucial resources and support, therapists
find it overwhelming to offer the level of support and attention that patients need.
Question 4: Tell me about the last time that you encountered this problem.
During the last month, I had a patient with a complex trauma history and severe panic
attacks. Their condition needed specialized therapeutic techniques. However, I lacked enough
training and resources to support the client. I felt the sessions were not as beneficial as possible
with the required training and support.
Question 5: What have you done to solve this problem, and how are you currently
attempting to solve it?
I began attending advanced training programs and peer support groups with another
therapist to improve my skills and expertise. I have joined the group efforts in advocating for
more resources and support from our organization. This multidimensional approach aims at
empowering counsellors to offer effective attention and support, including to patients with
complex mental health conditions.
Question 6: Why have previous solutions failed?
The lack of extensive and ongoing support hindered the success of previous training
programs for therapists. Issues related to resource allocation within the organization have
continuously posed challenges and affected the ability of counsellors to offer the necessary
training, support, and resources.
Participant 6(Contract Coordinator)
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Question 1: If you had a magic wand, what is the one thing you would like to fix (gap in
practice)?
If I had a magic wand, I would implement simplified contract management procedures for
mental health services. The contract management processes are complex, time-consuming, and
vulnerable to errors. This improvement would lead to efficient and user-friendly applications for
handling contracts related to mental health programs.
Question 2: How do you know this is an issue?
I can say that this is an issue mainly by analyzing contract delays, inconsistencies, and
financial losses. This analysis encompasses a review of data related to agreements, including the
length of the contract negotiations, inconsistencies in terms, and the financial implications of
delays and errors in the management processes.
Question 3: Why is this such an issue?
Contract procedures, errors, and delays can result in substantial financial losses. Such
losses can have dire consequences on the obtainability and quality of mental health services.
Financial losses can hinder the sustainability and quality of mental health services. This situation
can result in restricted access for clients and limited services.
Question 4: Tell me about the last time you encountered this problem
During the last half year, our organization experienced an issue connected to contract
errors and inconsistencies. These problems resulted in billing disputes with contract partners.
The discrepancies affected the relationship between the organization and its partners. The
situation further placed a significant strain on our mental health services.
Question 5: What have you done to solve this problem, and how are you currently
attempting to solve it?
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In response to the frequent issues, I have proposed a thorough review of the contract
management processes. This analysis encompasses working closely with relevant staff and
departments to establish areas that require improvement and implement measures to prevent
errors and inconsistencies. Further, I am analyzing software solutions that can help to prevent
errors. This approach aims at creating a more efficient and error-free network.
Question 6: Why have previous solutions failed?
Previous solutions may have failed due to various challenges associated with coordinating
multiple departments and dealing with longstanding procedural problems. Such approaches did
not incorporate a comprehensive engagement of all relevant parties and departments. This
position made it challenging to implement the proposed changes successfully.
Summary of the Interviews
I conducted Customer Discovery interviews to understand the opportunities and
challenges within the organization’s mental health services. The interviews took place in
supportive and confidential settings to allow the participants to share their views openly and
honestly. These conversations were conducted through in-person meetings at the organization
during breaks to ensure that the participants were comfortable. A total of six stakeholders,
including a team leader, clinical support, administrative assistant, social worker, counsellor, and
contract coordinator, participated in the interview. Each of these participants represented a
different role within the organization.
The team leader is tasked with overseeing the mental health team. This participant
highlighted the need for enhanced coordination and communication within the team. They
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proposed potential approaches to improve this coordination and communication, involving
having regular meetings to iron out issues and ensure all embers share a common goal. The
clinical support staff, who serve a vital role in patient care, indicated the significance of faster
access to patient information. The administrative assistant serves the organization by carrying
out managerial duties. This staff pointed out the challenges associated with paperwork, such as
slowing down processes. This staff highlighted the need to simplify the documentation process
and minimize administrative workloads. The social worker, who specializes in client support,
called for enhanced access to resources for patients. This participant further highlighted the need
to address long wait times for the patients. The counsellor is responsible for offering therapy and
counselling services. The counsellor emphasized the role that improved training, support, and
sufficient resources can play in helping professionals deal with intricate mental health issues
more effectively. The contract coordinator, responsible for overseeing contracts, provided
essential insights concerning their work. This member highlighted the complexities of contract
management, errors, and financial effects in delivering mental health services. The responses
provided by these participants highlighted various opportunities and challenges within the mental
health practice.
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