Arizona State University Intercultural Communication Questions

1  of 50

Interpersonal relationships are more likely to succeed when there is satisfaction and commitment.TrueFalse

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2  of 50

Becoming more skilled in interpersonal communication means becoming more skilled in intercultural communication, in addition to other core areas like verbal and nonverbal communication.TrueFalse

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3  of 50

The Bonding stage of relational interaction includes a public ritual that communicates a formal commitment.TrueFalse

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4  of 50

Self-disclosure enhances the meaningfulness of relationships.TrueFalse

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5  of 50

With interpersonal relationships, communication is only conducted formally.TrueFalse

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6  of 50

Social exchange theory is an equivalent accounting of costs and rewards by both people in the interpersonal relationship.TrueFalse

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7  of 50

Using the Avoiding conflict management style does not mean that there is no communication taking place because “you cannot not communicate.”TrueFalse

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8  of 50

In written and online communication, WRITING IN ALL CAPS IS PERCEIVED AS SHOUTING.TrueFalse

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9  of 50

Some factors that affect emotional expression both positively or negatively include: personality, culture, and gender.TrueFalse

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10  of 50

Friendships will only experience each relationship stage one time.TrueFalse

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11  of 50

Debilitative emotions are harmful and difficult emotions that detract from effective functions.TrueFalse

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12  of 50

Personal relationships are close, intimate, and independent.TrueFalse

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13  of 50

Critical listening includes listening equally to those with shared opinions or beliefs or those with differing or opposing beliefs and opinions.TrueFalse

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14  of 50

A person using an aggressive speaking style may decide to use a high amount of coercive power.TrueFalse

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15  of 50

One decision you will need to make for Step 2 in DECIDE needs to be based on evaluating the technology context that exists in the interpersonal communication situation.TrueFalse

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16  of 50

One way to be an effective communicator is to plan for your communication by using the DECIDE model.TrueFalse

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17  of 50

It is appropriate to be assertive in all interpersonal communication situations.TrueFalse

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18  of 50

In the Stagnating stage of relational interaction, outward communication may be avoided, but internal communication may be frequent.TrueFalse

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19  of 50

Understanding when to use (and when not to use) cultural identifiers helps avoid sexism, racism, and ageism in language.TrueFalse

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20  of 50

In step 2 in DECIDE you will make decisions that include evaluating the context to determine if the situation is a technology context, such as email or texting, that cannot be changed for the specific interpersonal communication situation.TrueFalse

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21  of 50

There should be a high level of information exchange in the Exploration stage of the negotiation process.TrueFalse

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22  of 50

The assertive speaking style is the ability to express positive and negative ideas and feelings in an open, honest, and direct way.TrueFalse

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23  of 50

Experimenting does not continue in established relationships.TrueFalse

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24  of 50

A high-context culture is also considered a collectivist style culture.TrueFalse

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25  of 50

Senders make decisions for the type of power they want to use in a communication interaction based on their decisions for the communication goal, their evaluation of the context, the other person and the level of power each person may have, and their relationship with the other person.TrueFalse

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26  of 50

Interpersonal communication allows us to test and be tested by our potential and current relational partners.TrueFalse

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27  of 50

Culture is defined as only including the art and language of a certain social group.TrueFalse

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28  of 50

Culture refers to the finer elements of your lifestyle: art, music, drama, and dance.TrueFalse

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29  of 50

The fallacy of helplessness is when one does not confess to their mistake or say, “I don’t know”, giving the illusion they are perfect.TrueFalse

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30  of 50

Technology is a significant variable in step 2 in the DECIDE process but not in any other steps of the DECIDE process.TrueFalse

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31  of 50

Relational partners always go through the stages of relational interaction sequentially and experience all the stages.TrueFalse

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32  of 50

The ability to monitor your own emotions, and other’s, to guide your actions and thinking is called emotional intelligence.TrueFalse

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33  of 50

The five stages of listening do NOT overlap, which means you perform each of them at a different time.TrueFalse

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34  of 50

Using the assertive speaking style can reduce anxiety.TrueFalse

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35  of 50

The goal of interpersonal communication is to get the other person to agree with your viewpoints.TrueFalse

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36  of 50

The assertive speaking style cannot be used to express negative ideas and feelings.TrueFalse

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37  of 50

Making decisions for Step 4 in DECIDE means you will decide if a technology communication channel or another channel, such as visual / auditory, is the best decision for your communication interaction, based on decisions you have already made for steps 1, 2, and 3.TrueFalse

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38  of 50

Acculturation is the process through which a person modifies their culture through contact with others.TrueFalse

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39  of 50

In the Stagnating stage of relational interaction, outward communication may be avoided, but internal communication may be frequent.TrueFalseQuestion

40  of 50

Using the Collaborating conflict management style leads to a win/win situation in which neither party has to make concessions.TrueFalse

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41  of 50

Workplace relationships include the benefit of possible mentoring opportunities.TrueFalse

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42  of 50

Indirect aggression may include the speaker being bossy, arrogant, bulldozing, and overbearing.TrueFalse

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43  of 50

Certain emotional scripts that we follow are socially, culturally, and historically situated.TrueFalse

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44  of 50

People typically follow typical social scripts for interaction at the Initiating stage of relational interaction.TrueFalse

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45  of 50

Workplace romances rarely have issues that affect job performance.TrueFalse

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46  of 50

Relationships almost always move in one direction through the five stages.TrueFalse

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47  of 50

Verbal and nonverbal messages that occur during the Integrating stage of relational interaction show evidence of two people’s identities and personalities merging and interdependence developing.TrueFalse

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48  of 50

Conflict is inevitable and it is inherently negative.TrueFalse

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49  of 50

Fallacies are often beneficial channels of thinking.TrueFalse

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50  of 50

Intercultural communication is the transmission of culture from one generation to another.TrueFalse