BUS 1105 University of The People Business Communications Learning Journal Essay

INTRODUCTION

In this unit, you will focus on the importance of delivering your message in words, including how the characteristics of language interact in ways that can improve and diminish effective business communication. Language plays a significant role in how you perceive and interact with the world as well as how culture, language, education, gender, race, and ethnicity all influence this dynamic process. Through this unit, you will discover ways to avoid miscommunication and also identify constructive ways to deliver an accurate message to a targeted audience.

Reading Assignment

McLean, S. (2010). Business Communication for Success. The Saylor Foundation. Licensed under a Creative Commons Attribution- Non-Commercial-Share Alike 3.0 License without attribution as requested by the work’s original creator or licensee.

Chapter 2

Supplemental Readings (these readings are not required but are beneficial for an expanded knowledge base within this unit)

1) The “I Have a Dream” speech by Martin Luther King Jr. is one of the most famous speeches of all time. View it on video and read the text

http://www.americanrhetoric.com/speeches/mlkihaveadream.htm

2) To learn more about being results-oriented, visit the Web site of Stephen Covey, author of the bestseller The Seven Habits of Highly Effective People

https://www.stephencovey.com

Video Resources

Trifocus Fitness Academy (2017, June 6). 9 ways how you can improve your verbal communication skills [Video]. YouTube.

Learning Journal Task

Define the three types of messages outlined in Chapter 2. Describe a situation in which you found yourself communicating with someone else that contained these three types of messages.In addition to this task, please include a vocabulary list of unfamiliar words from the required readings and provide definitions. Remember to cite the sources of these definitions.