CO 301 Grantham University How to Improve Listening at Work Presentation

CO301 Intro to Communication Theory
Week 1-8 Assignments
(4 Assignments: one has to be done with a group.)
Assignment: W2 Assignment
Nonverbal Communication
View the Amy Cuddy video “Your body language may shape who you are” and the Allan Pease
video “Body Language, the power is in the palm of your hand.”
In no less than 1000 words, consider the impact of nonverbal communication on your ability to
communicate effectively. Select one concept from each video which you can implement to
overcome communication barriers. Give examples of how you could demonstrate the value of
each concept, both in your own communication and as you have observed it in others.
Your paper should be in APA format, and include references to at least three professional
sources (like those found in the Grantham Library) other than the videos (The text may be one
of the three).
View your assignment rubric.
Assignment: W4 Assignment
Listening Presentation
Utilizing what you have learned about listening this week, prepare a Power Point presentation
you could present to your coworkers to help improve listening on the job. You may use your
current place of employment or one where you hope to work in the future as your target
audience.
Be sure to include examples which apply specifically to your target audience addressing issues
caused by poor listening, and ways to improve. Consider current issues in listening, and how
improved listening skills could reduce levels of interpersonal conflict in the
organization. Describe current issues and the specific ways your recommendations could
reduce those issues.
Your presentation should include a title slide, at least eight content slides, and a references
slide. Remember, the slides should only be an outline of what you would say. Remember the
“Rule of Five”: No more than five points per slide, and no more than five words per point. Use
the Notes section to fill in details of what you would actually say while speaking. You should
cite at least two sources on the references slide, one of which may be the text.
If you wish to use a technology other than Power Point, like Google Slides, Adobe Spark or
Prezi, please be sure that you submit a script to accompany the slides separately.
This assignment is due at the end of Week 4.
View your assignment rubric.
Week 5 Assignment
Conflict
Conflict is everywhere in our lives. We can’t avoid it. Consider the difference between conflict
in face-to-face interactions and in online interactions. In a 1000 word paper, discuss how you’ve
dealt with conflicts in each environment. Discuss differences between online and face to face
conflicts. Based on your readings this week, what are the differences in how you would
approach each type of conflict? How could you have handled each type of conflict more
effectively? Utilize at least two resources from the Grantham Library in addition to your text in
preparing your response. The paper should be submitted in APA format.
View your assignment rubric.
Week 8 Assignment
Group Assignment
Your Final Project for this course will be a group assignment consisting of a training
presentation and a reflection paper. Your instructor will assign you to groups by the beginning of
Week 6.
Culture and gender have the potential to create conflict within any organization. Your group has
been asked to develop a training workshop which will highlight communication issues related
cultural and gender diversity, and provide those attending the workshop the opportunity to
improve their ability to communicate with those of different cultures or genders. As a group you
will utilize a discussion forum and file sharing system to create the training presentation, which
should include the following:
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1 title slide
8-10 content slides
1 reference slide
Slide notes outlining the verbal and activity-based portions of the presentation
All members of the group will submit the same presentation file.
Submit the presentation file to the Group Project dropbox in Week 8. It will be graded using this
rubric.
Week 8 Assignment
W-8 Group Assignment Reflection
Your Final Project for this course will be a group assignment consisting of a training
presentation and a reflection paper. Your instructor will assign you to groups by the beginning of
Week 6.
In addition to the group assignment presentation, each group member will write an individual
reflection regarding the group project process. You will examine the process the group followed
to reach its proposal:
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What role did each member take in the discussion? If one or more did not participate,
that should be noted as well.
What steps did the group go through to achieve its goal?
What barriers did you experience?
How did you apply the strategies for effective group function from the text to improve
your ability to succeed?
Your reflection should answer the questions above in no less than 750 words.
Submit the reflection file to the Reflection dropbox in Week 8. It will be graded using this rubric.
CO301 Intro to Communication Theory
Week 1-8 Reading & Lectures
Week1
https://ng.cengage.com/static/nb/ui/evo/index.html?deploymentId=549801193452312685594249
8803&eISBN=9781305505292&id=600263116&snapshotId=1390149&
W1 Reading: Chapter 1
W1 Reading: Chapter 2
https://www.theatlantic.com/health/archive/2016/05/why-self-compassion-works-better-thanself-esteem/481473/
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Please select the links below to open and watch your Week 1 video lectures.
Modeling the Communication Process
Communication and Self
The argument culture
Perception and reality
Interpersonal communication – Perception of self and others
Week 2 Info
W2 Reading: Chapter 3
https://lms.grantham.edu/webapps/bbgs-mindlinksBBLEARN/app/launch?destination=mindlinks_launch&course_id=_63051_1&content_id=_528
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Please select the links below to open and watch your Week 2 video lectures.
Nonverbal Communication
Your body language shapes who you are
A fun guide to nonverbal communication
How to read anyone instantly – 18 psychological tips
Week 3
Week 3 – Language
Chapter 4
https://lms.grantham.edu/webapps/bbgs-mindlinksBBLEARN/app/launch?destination=mindlinks_launch&course_id =_63051_1&content_id=_528
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Please select the links below to open and view this week’s lectures:
What Dialect do you speak? A map of American English
Blurring the line between language and culture
Please select the link below to open and watch your Week 3 video lecture.
Language
How language shapes the way we think
Mapping how Americans talk – Soda vs. pop vs. Coke
Week 4
Week 4 – Listening
Chapter 5
https://lms.grantham.edu/webapps/bbgs-mindlinksBBLEARN/app/launch?destination=mindlinks_launch&course_id=_63051_1&content_id=_528
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Please select the links below to open and view this week’s lectures:
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Active Listening: Hear what people are really saying
Listening activities for the workplace
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Please select the links below to open and watch your Week 4 video lectures.
Listening
The listening bias
5 ways to listen better
Take the brief quiz at Mind Tools, “How good are your listening skills? Understanding
someone’s entire message,” to evaluate yourself as a listener.
Week 5
Week 5 – Relationships
Chapter 6
https://lms.grantham.edu/webapps/bbgs-mindlinksBBLEARN/app/launch?destination=mindlinks_launch&course_id =_63051_1&content_id=_528
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Please select the links below to open and view this week’s lectures:
Is it lust or love? How to tell and how you can have both at once.
Self-disclosures increase attraction
Social penetration theory
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Please select the link below to open and watch your Week 5 video lecture.
Interpersonal Relationships
Review Reflect, Interpersonal communication: Self-disclosure
The Johari Window model – Explained with Sheldon Cooper
Week 6
Week 6 – Conflict
Chapter 7
https://lms.grantham.edu/webapps/bbgs-mindlinksBBLEARN/app/launch?destination=mindlinks_launch&course_id =_63051_1&content_id=_528
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Please select the link below to open and view this week’s lecture:
Differences
“Masculine” and “feminine” styles of handling conflict
Generational difference in the workplace
Cultural communication barriers in the workplace
Gender barriers to communication
Please select the links below to open and watch your Week 6 video lectures.
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The walk from “no” to “yes”
Conflict Resolution Techniques
How men & women communicate differently
Week 7
Week 7 – Group Communication
Chapter 8
https://lms.grantham.edu/webapps/bbgs-mindlinksBBLEARN/app/launch?destination=mindlinks_launch&course_id =_63051_1&content_id=_528
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Please select the link below to open and view this week’s lecture:
Characteristics of good work team members
Please select the links below to open and watch your Week 7 video lectures.
Fundamentals of Group Communication
Teams versus groups
How to speak like a leader
Small group roles: Breakdown
5 different types of leadership styles
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Week 8
Week 8 – Productivity in Groups and Teams
Chapter 9
https://lms.grantham.edu/webapps/bbgs-mindlinksBBLEARN/app/launch?destination=mindlinks_launch&course_id =_63051_1&content_id=_528
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Select the links below to open and view your weekly lectures.
Some characteristics of effective work groups
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6 ways successful teams are built to last
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Select the links below to view your weekly video lectures.
Enhancing Group Processes
How to turn a group of strangers into a team
Dare to Disagree
Eight Characteristics of Effective Teams