MGT421- Communications Management
Cardon, P. (2020). Business Communication: Developing Leaders for a Networked World (4th ed.). McGraw Hill.Attached is a Google drive link to a PDF version of the book used in the curriculumUnfortunately the book is too large , I am unable to send a copy .https://drive.google.com/file/d/1HVaUkRXBvRxGatqSPmNeuio2J3ghB7Ar/view?usp=drivesdk
MGT421
Assignment Question(s):
Part 1
Find a job announcement for a position of interest to you and answer the following:
1. Group and categorize the key abilities and attributes that are being sought.
2. Create either a chronological or functional résumé.
3. Explain why you selected this type of résumé. .
Part 2
1. In the role of a customer, write a claim letter to a company asking them to compensate you
for the harm their products caused to your houseplants.
2. Now, assuming you are the claims supervisor in that company and you want to respond
negatively to the claimant, what communication channel would you choose and why?
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