ORGANIZATIONAL BEHAVIOR

Leadership, Team, Conflict & Negotiation Assignment:
Please use this template to complete your module assignment. It will expand as you write – the space
provided does not denote the length of your response. Make sure to answer each aspect of the
question and make it clear that you read, understood, and can apply course concepts in your
response.
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Please make it easy to follow – do things like using bullets
Bolding or underlining key concepts
Labeling or using sub-headings or adding an extra space between paragraphs
—–There are three parts to this assignment and one of the sections involves an interactive negotiation
with another person, so plan accordingly. I will provide you each section of that activity as separate
documents. Please follow instructions and only look at certain documents when prompted.
Name
Conflict: Individual portion
Refer to figure 11.1: The Thomas-Kilmann
Conflict Resolution Grid on page 386. Using
this grid, do the following
(A) Explain a conflict that is happening
(this could be at work, in school, etc.)
(B) Diagnose the conflict source (refer to
p. 382-385)
(C) Determine the appropriate conflict
resolution style by analyzing the
conflict with the questions/prompts on
the grid – you can also refer/use table
11.4 on page 390 as a guide
Team: Analyze a team you’ve been a part of
(past or present)
(A) Tell me what type of team it was so I
have an understanding.
(B) Assess through the five disciplines of a
high performing team, what met
and/or what aspects were missing and
how could those be improved. Be
specific. Label each of the 5 disciplines.
(C) Refer to Toolkit 10.3 on page 362.
What task and interpersonal roles do
you play, and which should you work
on and try to utilize to make your team
more effective?
Negotiation: Find a partner (ex: roommate,
friend, family member, etc.)
[enter name here]
Each part of the activity will be attached. ONLY
READ YOUR ROLE.
Start with the instruction page, both can read
the situation, but only look at your role (until
afterward and you can look at both). Your
partner will take the other role. You will be
Alex and your partner will be CJ.
After completing the negotiation exercise,
respond to the following:
(A) Who was your CJ?
(B) What was your end goal and strategy?
(C) List your points to reach your goal as
well AND your anticipated counter
arguments from CJ and your plan to
address those. This is worth more
points – be clear about your
preparation.
(D) What was the BATNA?
(E) What points did CJ actually bring up,
what did s/he do that you did or did
not anticipate, how did you respond?
Make it very clear you negotiated with
another person (this is not a
hypothetical – you get a great deal of
value with actually negotiating) – tell
me how the negotiation went.
(F) What was the negotiated agreement?
See/use table 11.7: Negotiation
Scorecard p. 406, how did you do?
(G) What could you have done more
effectively? Refer to table 11.8 Actions
of Superior Negotiators.