Organizational Evaluation

Organizational Evaluation

[WLOs: 2, 3] [CLOs: 1, 2, 3, 4, 5, 6]

Prior to beginning work on this assignment, read Chapters 10 and 11 from the textbook, review earlier chapters in the textbook as needed along with the instructor guidance from this week as well as previous weeks. Additionally, review the following:

• Download and review the required Final Paper template. You must use the template to complete your assignment.
• What Goes Into a PEST Analysis for Healthcare?
• Intellectual Capital by Investopedia
• Strategic Planning for a Financial Turnaround

For your

final paper

, you will continue with the same organization you chose for the Week 3 SWOT analysis, which addressed one of the following health care organizations: Shriner’s Hospital for Children

Conduct an evaluation of the organization based on strategic planning analysis. Your

evaluation of the organization’s strategic plan

must include the following:

• Analyze the internal environment.Identify at least two internal problems associated with the organization and explain the rationale. Examples may includePatient experienceInternet search keywords: organization name + patient reviewsTelehealth availabilityLimited marketingDelayed payments for billed servicesCybersecurityInternet search keywords: organization name and security breach or cybersecurity or ransomware attackPrice transparencyHealth care staffing shortages
• Analyze the external environment.Examine all the following external issues that can impact the organization’s ability to meet the Mission, Vision, and Values and the goals identified in the strategic plan:PoliticalEconomicSocialTechnologicalEnvironmentalLegal
• Evaluate the competitive advantage of the organization.Explain what the organization does that no other organization in the community or region does. Examples may includeDifferentiation from competitors in the communityReputationSuperior location (e.g., Consider the income of the area and who the consumers are likely to be based on the location.)Customer satisfactionConveniencePrice level
• Examine the role of stakeholders (address at least three of the following):GovernmentAccrediting bodiesInsurance providersPatientsLicensed professionalsOther health care organizations (e.g., competitors and partners)Large employers in the area (e.g., up- or downsizing in number of employees and how that affects the health care organization, or employer needs for specialized care providers)
• Assess the services provided (address at least three of the following):New or innovative services or productsRenowned health care providers (e.g., a doctor who has special expertise or experience)Availability of financial support for qualifying patients (e.g., Medicare, Medicaid, financial assistance opportunities)Modern technology and equipmentEquitable care that ensures a fair distribution of care among all individuals in the community and is culturally competent (Tip: Evaluate the mission, vision, and values statements to determine the organization’s position on equitable and culturally competent care).
• Analyze the organization’s competencies and resources.Intellectual capital (choose two)Professional competency (e.g., highly qualified and credentialed health care workers)Information systems and data managementContracts with state or federal government (certified to provide care to patients using Medicare and Medicaid)Contracts with insurance providers (e.g., in- versus out-of-network costs to patients)Contracts with other organizations to provide care for employees (e.g., large employers in the community—see stakeholders segment above)Organizational competencies (choose two)Managing the continuum of care (e.g., maintaining contact with the patient over a long period of time and across health services to ensure they receive the best possible care)Training physicians and staff to ensure their skills, knowledge, and behaviors reflect current industry standards and best practicesReview of strategic plans and altering the plans as needed (e.g., alternative strategies)Environmental scanning (e.g., benchmarking the services, skills, and work force against competitors)
• Create a recommendation for the future direction of the organization of choice. Based on the findings on the topics above, address the following:What recommendations can be made to ensure the organization manages future growth or continued success?What are the short-, medium-, and long-term changes that need to be considered?What does the organization need to do to maintain its financial health and viability?

The Organizational Evaluation final paper

• Must be a minimum of eight double-spaced pages in length (not including title and references pages) and formatted according to APA Style as outlined in the Writing Center’s APA Formatting for Microsoft Wordresource.
• Must include a separate title page with the following:Title of paper in bold font, which will include the organization’s nameSpace should appear between the title and the rest of the information on the title page.Student’s nameName of institution (The University of Arizona Global Campus)Course name and numberInstructor’s nameDue date
• Must utilize academic voice. See the Academic Voice resource for additional guidance.
• Must include an introduction and conclusion paragraph. Your introduction paragraph needs to end with a clear thesis statement that indicates the purpose of your paper.For assistance on writing Introductions & Conclusions and Writing a Thesis Statement, refer to the Writing Center resources.
• Must use at least five credible sources in addition to the course text.The Scholarly, Peer-Reviewed, and Other Credible Sources table offers additional guidance on appropriate source types. If you have questions about whether a specific source is appropriate for this assignment, please contact your instructor. Your instructor has the final say about the appropriateness of a specific source.To assist you in completing the research required for this assignment, view the Quick and Easy Library Researchtutorial, which introduces the University of Arizona Global Campus Library and the research process, and provides some library search tips.
• Must document any information used from sources in APA Style as outlined in the Writing Center’s APA: Citing Within Your Paper guide.

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SWOT Analysis
Jasmine Jarrett
The University of Arizona Global Campus
HCA421: Health Care Planning and Evaluation
Instructor: Dr. Kevin Knight
20 November 2023
2
SWOT Analysis
Within the ever-evolving domain of pediatric healthcare, Shriners Hospitals for Children
adeptly maneuvers through a multifaceted terrain characterized by inherent advantages,
limitations, potential avenues for growth, and potential challenges. This conversation examines
various aspects that influence the organization’s mission, reputation, and strategic view for the
future, including their dedication to providing inclusive care, the difficulties posed by financial
weakness, and their reliance on volunteers.
Section #1
Shriners Hospitals for Children (https://www.shrinerschildrens.org/en/)
Strengths
According to Salcedo‐Arellano et al. (2021), the organization has a reputation for
providing outstanding healthcare services to pediatric patients with orthopedic disorders, burns,
spinal cord injuries, and cleft lip and palate diseases. Adherence to rigorous criteria guarantees
the reliability of healthcare services. To ensure long-term sustainability, allocating resources
towards continuously advancing research, technology, and people training is essential since these
factors play a pivotal role in developing therapeutic procedures.
Moreover, Shriners Hospitals offers medical interventions irrespective of families’
financial capabilities, attaining a competitive advantage. The opportunity for enhancing
sustainability, increasing the organization’s reach, and confirming its commitment to inclusive
care lies in proactive collaborations, charitable efforts, and community engagement.
The organization’s certification reinforces its dedication to stringent standards,
guaranteeing the safeguarding of patients (Shneiderman, 2020). By adhering to certification
criteria, organizations may assure long-term sustainability, allow continuous improvement
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initiatives, and promote transparency while sustaining the confidence of patients, families, and
stakeholders.
Weaknesses
The organization encounters several obstacles that affect its objective of delivering
specialized healthcare services. The lack of comprehensive recognition may result in the
exclusion of families, particularly in regions with insufficient service provision. To effectively
tackle this issue, it is essential to prioritize focused marketing strategies and interact actively
with the community to enhance the accessibility of treatment services.
The over-dependence on charity contributions presents financial vulnerabilities in times
of economic downturns. To bolster stability, it is essential to engage in income diversification via
strategic alliances while maintaining a steadfast commitment to philanthropic principles.
Relying on volunteers gives rise to operational challenges during high demand or
scarcity. To optimize stability, it is recommended that Shriners Hospitals spend resources on
implementing professional recruiting strategies aimed at assuring a reliable and diverse pool of
dedicated volunteers and specialized personnel.
Opportunities
Despite the presence of some restrictions, Shriners Hospitals have considerable strategic
potential. Telemedicine services are crucial in expanding access to healthcare in geographically
isolated regions, promoting inclusion, and improving operational efficiency.
Establishing partnerships with research institutes has the potential to enhance the
reputation of Shriners Hospitals as a leading institution in pediatric healthcare. This may be
achieved by attracting and hiring highly skilled persons and facilitating the advancement of
treatment approaches.
4
Exploring worldwide outreach facilitates the global supply of specialist treatment and
establishing satellite clinics via joint endeavors with healthcare organizations in other countries.
Threats
Nonetheless, the organization encounters possible risks. Philanthropic associated with
donations are reduced by establishing an endowment fund, which provides stability.
The increasing demand for specialized pediatric healthcare places a strain on available
resources, which can be mitigated by technological advancements that improve operational
efficiency (Fegert et al., 2020).
Lobbying efforts are utilized to actively confront regulatory changes actively, thereby
exerting influence over legislation that specifically targets the demands of the healthcare
industry. Proactive measures are vital to ensure the long-term viability and effectiveness of
Shriners Hospitals for Children.
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SWOT BOX
Strengths
•
•
High-quality care and dedication to
Weaknesses
•
diversity.
hindered by restricted recognition in specific
Commitment to providing medical services
domains.
without regard to families’ financial
•
capabilities.
•
Access to specialized medical services is
Accreditation, ensuring adherence to
Fiscal vulnerability resulting from an excessive
reliance on philanthropic contributions.
•
stringent criteria and patient safety.
The use of volunteers presents operational
issues in instances of high demand or limited
availability.
Opportunities
•
Expansion of telemedicine services to reach
Threats
•
a broader demographic.
•
Strengthening partnerships with research
presenting financial hazards.
•
institutes to advance pediatric healthcare.
•
Investigating international outreach to
broaden specialized healthcare services
globally.
Donations to charitable causes oscillate,
As the demand for specialized pediatric care
rises, resources are being strained.
•
Regulatory modifications in healthcare policy
influence compliance and operations.
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Section #2
Mission and Vision
The company demonstrates notable strengths via its commitment to offering high-quality
care and promoting diversity. These qualities perfectly align with the organization’s overarching
objective and vision, particularly in providing specialized pediatric services. Furthermore, the
dedication to inclusivity strengthens the goal of assisting all children who need it.
Values and Culture
Moreover, the organization’s strengths defend fundamental ideas and create a culture that
actively pursues excellence. Challenges serve as catalysts for people to discern their areas of
weakness, particularly regarding flexibility and commitment to outreach. Opportunities are
important in facilitating creativity and collaboration building a culture characterized by ongoing
growth and progress.
Internal Weaknesses
Nevertheless, the existence of potential risks necessitates developing resilience and
reinforcing concepts of advocacy and adaptability within the organizational culture. The
possibility for financial instability arises from significant internal vulnerabilities, including but
not limited to an overreliance on charitable donations and operational challenges stemming from
using volunteers.
External Threats
Within the context of market dynamics, Shriners Hospitals for Children’s market share is
vulnerable to loss due to external influences. The firm may face obstacles in patient recruitment
and impact its overall market share in pediatric healthcare due to regulatory changes and
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increased competition. The organization’s ability to maintain its objective and achieve greatness
heavily depends on strategic decisions responding to opportunities and threats.
Conclusion
Shriners Hospitals for Children finds itself at the convergence of various difficulties and
opportunities, which collectively influence its unwavering dedication to delivering superior
healthcare services for young patients. By acknowledging and addressing areas of improvement
while leveraging advantageous aspects, the organization’s strategic anticipation enables it to
maintain a high level of performance in the continuously changing realm of specialized
healthcare, guaranteeing a more promising outlook for the children under its care.
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References
Fegert, J. M., Vitiello, B., Plener, P. L., & Clemens, V. (2020). Challenges and burden of the
Coronavirus 2019 (COVID-19) pandemic for child and adolescent mental health: a
narrative review to highlight clinical and research needs in the acute phase and the long
return to normality. Child and adolescent psychiatry and mental health, 14, 1-11.
https://www.escap.eu/index/coronavirus-and-mental-health/maintain-contact-withpatients-and-their-families-and-prevent-closure-of-services
Hiu, S., Su, A., Ong, S., & Poremski, D. (2020). Stakeholder perspective on barrier to the
implementation of Advance Care Planning in a traditionally paternalistic healthcare
system. Plos one, 15(11), e0242085. https://doi.org/10.1371/journal.pone.0242085
Salcedo‐Arellano, M. J., Wang, J. Y., McLennan, Y. A., Doan, M., Cabal‐Herrera, A. M.,
Jimenez, S., … & Martínez‐Cerdeño, V. (2021). Cerebral microbleeds in fragile X–
associated tremor/ataxia syndrome. Movement Disorders, 36(8), 1935-1943.
https://doi.org/10.1002/mds.28559
Shneiderman, B. (2020). Bridging the gap between ethics and practice: guidelines for reliable,
safe, and trustworthy human-centered AI systems. ACM Transactions on Interactive
Intelligent Systems (TiiS), 10(4), 1-31. https://doi.org/10.1145/3419764