Positive Organizational Change Chart

To prepare for the Week 6 Assessment, you will complete an organizational change chart, like you did in Week 1, only this time for a well-known multi-national corporation.

Choose an organization such as Samsung, Starbucks, Ford Motor Company, or Waste Management that implemented a major change. For example, a sustainability initiative at Starbucks or Apple making FaceTime available to non-Apple users.

Analyze the organization’s change process based on Kotter’s 8 Steps to Leading Change using the

Organizational Change Chart

. Make sure to complete a new analysis, do not copy any information from a previous week. Please see it attached

Consider questions such as the following as you complete your analysis:

• Do you think this was a positive organizational change? Why or why not?
• What strategies and tactics do you think would be effective in creating positive organizational change?
• What strategies and tactics might have worked better?

LDR/535 v4
Organizational Change Chart
Organizational Information
Select an organization that needed a change to its culture as you complete the organizational change information chart.
For each type of information listed in the first column, include details about the organization in the second column.
Indicate your suggested actions for improvement in the third column.
Type
Details
Vision
Insert the organization’s vision.
Mission
Insert the organization’s mission.
Purpose
Insert the organization’s purpose.
Values
Insert a list of the organization’s values.
Diversity and Equity
Insert the types of the diversity and equity
observed in the organization.
Inclusion
Insert examples of overall involvement of
diverse groups inclusion in decision-making
and process change.
Goal
Identify the goal set for organizational change.
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Suggested Actions for Improvement
Organizational Change Chart
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Type
Details
Suggested Actions for Improvement
Strategy
Identify the implementation strategies followed
to implement the organizational change.
Communication
Identify the communication methods used to
communicate organizational change and the
change progress.
Organizational Perceptions
Considering the same organizational culture and change goal, rate your agreement from 1 to 5 in the second column with the statement in the first
column. Use the following scale:
1.
2.
3.
4.
5.
Strongly disagree
Somewhat disagree
Neither agree nor disagree
Somewhat agree
Strongly agree
Rating (1 – 5)
Statement
Employees know the organization’s vision.
Employees know the organization’s mission.
Employees know the organization’s purpose.
Employees know the organization’s values.
Overall, the organization is diverse and equitable.
Diverse groups are included in decision making and processes for change.
The change goal was successfully met.
The implementation strategies were effective.
The organization’s communication about the change was effective.
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Organizational Change Chart
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Kotter’s 8-Steps to Change
Consider the goal for organizational change that you identified and the existing organizational culture.
For each of Kotter’s 8-Steps to Change listed in the first column, rate whether you observed that step during the implementation process in the
second column. Use the following scale to rate your observation:
1.
2.
3.
4.
Never observed
Rarely observed
Sometimes observed
Often observed
Identify actions you suggest for improvement in the third column.
Rating (1 – 4)
Step Name
Suggested Actions for Improvement
Step 1: Create Urgency.
Step 2: Form a Powerful Coalition.
Step 3: Create a Vision for Change.
Step 4: Communicate the Vision.
Step 5: Remove Obstacles.
Step 6: Create Short-Term Wins.
Step 7: Build on the Change.
Step 8: Anchor the Changes in Corporate Culture.
Copyright 2022 by University of Phoenix. All rights reserved.