USC Communication in Small Groups Discussion
1. What are the various elements that affect the cohesiveness within a group? Provide in-depth explanations for each factor.
By Steven Beebe and John Masterson
Presentations Prepared By:
Renee Brokaw
University of Tampa
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Part II
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Chapter 6
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DEFENSIVE
SUPPORTIVE
Evaluation (you)
Description (I)
Control
Problem orientation
Strategy
Spontaneity
Neutrality
Empathy
Superiority
Equality
Certainty
Provisionalism
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Confirming
responses cause
people to value
themselves more
Disconfirming
responses cause
people to value
themselves less
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Impervious response
Interrupting response
Irrelevant response
Tangential response
Impersonal response
Incoherent response
Incongruous response
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Direct acknowledgement
Agreement about content
Supportive response
Clarifying response
Expression of positive feeling
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Attraction members feel toward one
another
Deep loyalty
Esprit de corps
Group’s goal becomes one’s own
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Composition
Individual benefits
Task
effectiveness
Communication
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Pattern of interaction in
a group
Who talks to whom
Equal distribution
improves performance
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As group size increases, the opportunity
for interaction decreases
Three to six members are more productive
than seven to ten members
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Positive climate improves productivity
Trusting atmosphere improves
cohesiveness
Members act with group in mind, not from
hidden agendas
Strong bonds tolerate constructive conflict
Social reality gives people freedom to
assert individuality
People depend on group and personal
commitment improves performance
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