USC Spatial Zones Discussion
Analyze the various spatial zones that people have around them. Explain each zone and provide one example
Consider This: Some people prefer greater personal space when they are under stress
By Steven Beebe and John Masterson
Presentations Prepared By:
Renee Brokaw
University of Tampa
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Part II
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Chapter 7
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Barrier
Description
Approach
• Bypassing
• Same word
with different
meanings
• Be specific
• Allness
• Fact-inference
confusion
• False
generalizations
• Mistaken
conclusion
• No
generalizations
• Clarify and
analyze
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Skill that can be improved with practice
Process of selecting, attending,
understanding and remembering
Ability to filter competing stimuli
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People-Oriented Listeners
Action-Oriented Listeners
Content-Oriented Listeners
Time-Oriented Listeners
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Prejudging
communicator
Prejudging
communication
Rehearsing
response
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Stop
Look
Listen
Ask questions
Paraphrase content
Paraphrase feelings
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Body posture & movement
Eye contact
Facial expression
Seating arrangement
Spatial relationship
Personal appearance
Use of time
Tone of voice
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We spend more time communicating
nonverbally
Emotions and feelings are typically
expressed nonverbally
Nonverbal messages are usually more
believable than verbal messages
We use metacommunication
communication about communication
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Nonverbal messages are ambiguous
Exercise caution
▪ When attempting to interpret nonverbal
behavior of other group members
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Posture, movement, and gestures
Eye contact
Facial expressions
Vocal cues
Personal space
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Territory
Seating arrangement
Personal appearance
Communication environment
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Emblems-replace spoken word
Illustrators- accompany verbal message
Affect displays-display emotion
Regulators-control flow
Adaptors- satisfy personal needs
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Cognitive
• Provides cues about
thought process
Monitoring
• Allows feedback from
others
Regulatory
• Signals flow of
conversation
Expressive
• Reveals emotions,
feelings, and attitudes
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Happiness
Anger
Surprise
Sadness
Disgust
Fear
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Paralanguage is pitch, rate, volume, &
voice quality
Cues show how a person feels about
you
Articulation improves credibility
Nonverbal cues should be evaluated in
context
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Intimate: 0 to 1 ½ feet
Personal: 1 ½ feet to 4 feet
Social: 4 feet to 12 feet
Public: 12 feet and beyond
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Stake out
Defend given area
Claim territory by leaving markers
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Interaction patterns
Leadership emergence
Stress
Gender
Personality
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Dress
Hairstyle
Weight
Height
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More effective in changing attitudes
More credible
Happier
More popular
More sociable
More successful
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The general attractiveness or
unattractiveness of a physical space
Contributes to the group’s productivity
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Influence perceived leadership
Influence persuasion skills
Help synchronize interaction
Provide information about perceived
honesty or dishonesty
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Consider context
Look for clusters of clues
Consider idiosyncrasies
Consider cultural & gender differences
Learn from past experiences
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Dimension
• Immediacy
• Power
• Responsiveness
Definition
Nonverbal Cues
• Behaviors that
signal liking,
attraction
• Behaviors that
communicate
power
• Touching,
forward leaning,
eye contact
• Protected space,
increased
distance
• Behaviors that
communicate
interaction
• Eye contact,
varied vocal
cues, animated
facial
expressions
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Observe someone’s behavior
Think what the behavior may mean
Ask if your inference was correct
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